Review 2
A security professional in the province of Alberta must be, at minimum, ___________years of age.
a) 16
b) 18
c) 19
d) 21
A licensed security professional may perform the following tasks:
a) Monitoring of alarm systems
b) Arrest of persons found committing a crime
c) Responding to emergencies
d) Conducting physical searches of purses, backpacks, and other personal items
e) All of the above
Protecting information may include limiting access of persons to computer equipment and data.
a) True
b) False
An individual holding a security licence is licensed to work as a private detective when
a) Directed by the licensee’s employer
b) The security professional is directed to protect information
c) The work of another employee must be covered due to illness or vacation
d) Never
Uniform requirements for licensed security professionals are designated by
a) The Employment Standards Code and Regulation
b) The Security Operations Standards Council
c) The Security Services and Investigators Act
d) The Alberta Association of Chiefs of Police
Security professionals have the power to arrest persons found
a) Causing a disturbance
b) Loitering near a vandalized vehicle in a private compound
c) Committing an indictable act
d) Committing an indecent act
A security professional must deliver an arrested person to the police
a) As soon as possible after arrest
b) After advising the owner of the property about the arrest
c) After the incident has been called in to the shift supervisor
d) Before advising the suspect he or she is entitled to a phone call
Public mischief is an example of a(n)__________________offence under the Criminal Code
a) Summary Conviction
b) Indictable
c) Hybrid (dual)
An individual who tampers with computer data is guilty of
a) Fraud
b) Theft
c) Mischief
d) Trespassing
If you use more force than necessary to stop a criminal act, you can be held criminally responsible
a) True
b) False
The main duties of a security professional are to
a) Observe, notify, arrest
b) Observe, deter, report
c) Concentrate, Notice, Recall
d) Contain, deter, arrest
Be watchful for __________________________, or things that look ____________________ than before
a) People, bigger
b) Time, different
c) Change, different
d) Association, more disturbed
You may recall information by concentrating, associating, and ________________
a) Writing
b) Visualizing
c) Repeating
d) Memorizing
Which of the following is not an appropriate activity while on patrol?
a) Checking in with the dispatcher at regular intervals
b) Asking the receptionist how things are going
c) Arranging a lunch date with a contractor
d) Speaking to another security professional about site hazards
Portable sound systems (e.g., MP3 players) may be used after hours or at night while on duty
a) True
b) False
Door and window locks should be checked
a) Once per shift
b) At the beginning and end of each shift
c) Hourly
d) Each time you pass
You may permit access to an unauthorized individual
a) When it is late at night and it is not safe for the person to remain outside
b) When they are accompanied by an authorized person
c) Under no circumstances
d) When the individual tells you an emergency situation is taking place
When you are responsible for monitoring an alarm, you should
a) Write down the name of the alarm company
b) Find out the contact information for the client
c) Learn how the alarm system works when beginning your shift
d) Never leave the alarm control panel
When approached by media, you should
a) Tell them “no comment”
b) Ignore them
c) Only provide “yes” or “no” answers
d) Refrain from participating in an interview
You should not leave at the end of your shift until
a) You check all the doors and windows to ensure they are locked
b) Your replacement arrives
c) The dispatcher tells you it is okay to leave
d) You have finished writing your post-orders
e) Both b and c
Effective communication is ______
a) Aggressive
b) Arrogant
c) Confident
d) Dismissive
Up to _______of communication is non-verbal
a) 50%
b) 65%
c) 85%
d) 90%
Tone of voice may be used to communicate __________________.
a) Greater knowledge of a topic
b) Experience as a security professional
c) Seriousness of a situation
d) Qualifications of a licensee
LEAPS is a method for
a) Making a decision about whether or not to use force
b) Recalling information
c) Gaining cooperation and compliance
d) Memorizing a patrol route
Which of the following are challenges to communication?
a) Your attitudes
b) The language skills of the parties involved
c) Disabilities
d) All of the above
When the attitude or behaviour of another person causes you to become frustrated, it is known as
a) Anger management
b) Bi-polar disorder
c) A trigger
d) Harassment
To help an individual de-escalate, you might try
a) Moving the person to an area where more people are present
b) Limiting the individual’s choices
c) Becoming aggressive, to show the individual you are in control of the situation
d) Asking the person to come with you to a quiet place
After you have called the police to assist with a hostile individual, you should
a) Continue on with your patrol duties
b) Continue to monitor the individual and situation
c) Tell the individual to leave before the police arrive
d) Ask the individual to provide you with a statement
Which of these is not appropriate to be contained in a notebook?
a) Cell phone number of witness
b) Email address of secretary
c) Record of false alarm
d) Complaints from members of the public
When you have finished a notebook, you should
a) Shred it because it contains personal information
b) Tear out the pages with personal information and turn the remainder over to your supervisor
c) Write the date of your last entry in the front cover
d) Give it to the client for review
The phonetic alphabet is
a) Used by hearing impaired persons
b) The letters on a telephone keypad
c) Comprised of sounds only
d) Used frequently for clarity in communication
It is okay to add details to a statement if you know the information and the witness does not
a) True
b) False
Recording the name of the police officer who assumes control of a crime scene is
a) Required for filling out post-orders
b) Not required
c) Required for filling out your report
d) Necessary for keeping the media informed
If you leave blank lines in your notebook, you should
a) Shade in the blank area and initial
b) Put an x through the blank line(s)
c) Draw a single line through the blank and initial
d) Initial the blank and indicate date and time
You should advise the police about witnesses to the incident when
a) You believe the witness is lying
b) the police arrive
c) you have finished interviewing the witness
d) the witness does not know the suspect
Respond to ____________________ alarms
a) Genuine
b) All
c) After-hours
d) Emergency
You should determine what type of emergency equipment is available to you_______________.
a) When an emergency occurs
b) When debriefing with emergency services personnel
c) Before an emergency ever happens
d) When the fire inspector comes on site
Your ___________________________ and ________________________fitness are important for your personal safety
a) Cardiovascular, mental
b) Mental, physical
c) Strength, physical
d) Intellectual, physical
Keep your uniform in ________________________ to avoid potential hazards
a) Your locker
b) Your employer’s office
c) Plain sight
d) Good repair
The _____________________ with which you encounter certain hazards can affect the level of risk at a site
a) Nature
b) Less
c) Frequency
d) Danger
Hazard assessment should be a(n) _____________________process
a) Legal
b) Observational
c) Ongoing
d) Supervisory
Section 8 of the Canadian Charter of Rights and Freedoms conveys rights with respect to search. What are these rights?
___________________Everyone has the right to be secure against unreasonable search or seizure
____________________________________________________________________________
____________________________________________________________________________
Correctly identify the order in which the following steps in the arrest process should be carried out (use 1 for the 1st step, 2 for the 2nd step, etc.)
|
Answer |
|
|
2 |
Remove the individual to a private area, if possible |
|
3 |
Call the police and await their arrival |
|
1 |
Tell the individual why he or she is being arrested |
You are working as a security professional at a shopping mall. While patrolling the parking lot you notice an individual breaking the window out of a car.
Has an offence been committed?
a) Yes
b) No
If so, what offence is it?
________Mischief__________________________________________________________
____________________________________________________________________________
What kind of offence is it?
a) Summary Conviction
b) Indictable
c) Hybrid
As a security professional, are you permitted to arrest this individual?
a) Yes
b) No
Why or why not?
I observed him breaking the window
____________________________________________________________________________